Customer Service, Shipping, and Returns

Customer Service

The b*Fab team is ready and available to answer your questions and assist with order placement.

Response Times: We will respond to email inquiries within 24 hours and we are always available by phone during normal business hours.

We’d love to hear from you and we’re here to help. We’re always happy to take custom requests for the Name in Brights(TM) blankets.

b*Fab Address:

Baby Fabulous

PO Box 712756

Santee, CA 92072

100% Satisfaction Guarantee

Everything available on www.babyfabulous.com comes with a 100% satisfaction guarantee!! If you are not completely satisfied, for any reason, return your item for store credit, exchange, or full money-back (shipping costs not included in refund amount).

Your Privacy

Baby Fabulous respects your privacy completely. We never share your information with other parties. Any information we gather is kept private and secure. You can read our entire privacy policy by clicking here.

SHIPPING POLICY

We will ship via:

  • USPS Priority (Domestic) or Global (International)
  • FedEX
  • UPS

Note: You can change shipping options and view the shipping fees both when you view your shopping cart and during checkout.
Free Shipping and Insurance

All of our items that include free shipping are shipped via USPS Priority Mail (2 - 3 day mail). All USPS shipping includes delivery confirmation. If you would like to add insurance, make sure that you select the insurance option during checkout.

Insurance: Only UPS Shipping includes automatic insurance for all purchases up to $150.

ESTIMATED SHIPPING TIMES

  • Any item that is NOT personalized ships within 24 hours of receipt of purchase.
  • If you have opted to add our embroidered personalization service to any item, please allow 2-3 days for us to process your order.
  • All of our hand-appliqued personalized blankets (the Name in Brights(TM) collection) ship within 3-4 weeks of receipt of order. Each personalized blanket is custom made-to-order in the USA and is well worth the wait. If you a need a gift sooner than 3 - 4 weeks, email us and we’ll put a rush on your order (a small fee applies) and we’ll also send the recipient a “gift announcement” card.

How Shipping Costs are Calculated

Shipping is based on weight and zip code. Many of our items include free shipping, and this is reflected both in the description and the shopping cart total.

Note: Shipping costs might not appear until step 2 of checkout. However, correct shipping costs will be reflected in your final checkout total.

You can view your shipping costs at any time by viewing your cart. Enter your zip code and the shipping calculations will display on the View Cart page. Click the radio button next to the shipping method you prefer to select that carrier and add the shipping to your cart total.

*Note: You can toggle between shipping carriers to view a different carrier’s shipping rates and options. Viewing shipping rates and carriers does NOT select your shipping option. Actual shipping options and costs are calculated during the checkout process.

RETURNS

We will happily accept the return of any product purchased at our online babyshop, as long as it is in new & unused condition. And yes, you can return it even if you’ve personalized the item!!

Please note that Baby Fabulous can not be responsible for any fees or shipping costs associated with returning the item to Baby Fabulous. However, we are happy to re-ship any exchanges or replacement items free of cost.

Please email returns@babyfabulous.com if you have any questions or concerns about our return policy.

Still Have Questions?

Call us at 619-449-4454 or email us at info@babyfabulous.com.